Your privacy

E222 Privacy Policy — How Safe Is Your Data With Us

It's our responsibility to be fully transparent about how your personal data is collected on e222, where it's stored, and who it is — or isn't — shared with. That's exactly what this page is here to explain.

Last Updated: January 2026 Bengali version
256-bit
SSL encryption layer
Zero
Sale of Data to Third Parties
ISO
27001 Security Certificate
24/7
Security monitoring

🔒 Core Pillars of Privacy Protection

The principles e222 strictly follows to protect your data

Sale of data is prohibited
e222 never sells your personal data to any third party. Your information is not shared with advertisers, data brokers, or marketing agencies — under any circumstances.
Minimal Data Collection Policy
e222 only collects information that is strictly necessary to provide its services. We don't ask for anything beyond that — this is what we call our "data minimization" policy.
Funds are kept completely separate
Member wallet funds are held in a trust account completely separate from e222's operating funds. Financial information is accessible only to the payment provider.
Scheduled Data Deletion
When an account is closed or deactivated, personal data is deleted after a set period unless retention is required by law. Data is not kept indefinitely.
Your data, under your control
You can view, correct, or request deletion of your data at any time. You may also withdraw your consent to data processing whenever you choose.
About This Policy

This Privacy Policy applies to all services on the e222.click platform. By using e222, you are considered to have accepted this policy. For any questions, contact us at support@e222.click.

1

What types of data we collect

E222 collects certain information to provide you with our services. What is collected and when is clearly outlined below.

Data Type When It's Collected Required?
Full Name At Registration Yes
Phone number At Registration Yes
Date of Birth At Registration Yes
Email Address At Registration Optional
National ID number During KYC Verification Yes
Payment Account Details On the first withdrawal Yes
IP address and device information On every login Automatic
Betting History On every bet Automatic
Cookie Data While browsing the site Manageable

E222 does not request any information beyond what is listed above. Your social media passwords, bank PIN, or login credentials for other platforms will never be asked for — if you receive such a request, it is a scam.

Why is data collected automatically?

IP addresses and device information are collected solely for fraud prevention and detecting duplicate accounts — in the interest of member security. This data is never used for advertising.

2

How We Use the Information We Collect

E222 uses your data only for the specific purposes it was collected for. It is never used beyond those stated purposes.

  • Account Management: Used for account creation, login verification, and profile updates.
  • Payment processing: To verify deposits and withdrawals and prevent fraud.
  • Customer support: For resolving your issues and processing complaints.
  • Security Monitoring: To detect unusual login activity or suspicious behavior.
  • Age Verification: To confirm users are 18+ and to support responsible gaming.
  • Official contact: We contact you by phone or email for important updates, security alerts, and transaction confirmations.
  • Product development: Aggregate usage patterns are analysed to improve the platform, with all analysis done without identifying individual users.
  • Legal Obligations: Data may be disclosed in response to valid requests from regulatory bodies or legal authorities.
What e222 will never do

E222 does not sell your data, use it for third-party advertising, send promotional messages without consent, or share it for unrelated purposes.

3

Who your data is shared with

E222 shares data only in limited, specific circumstances. The reason and recipient for each case are clearly outlined below.

  • Payment Providers (bKash, Nagad, Rocket): Only the payment information necessary to verify a transaction is shared. Your full profile is never disclosed.
  • KYC Verification Provider: Approved third-party providers may be used for identity verification — they are bound by strict confidentiality agreements.
  • Legal Authorities: Data may be disclosed under legal obligation in response to a valid court order or official government investigation.
  • Regulatory Authority: Aggregate (non-personally identifiable) data may be shared for routine audits conducted by the gaming licensing authority.
  • Technology partners: Certain technology service providers (such as cloud services) required to operate the platform may have limited access to data — however, all of them are bound by e222's strict privacy standards.

Outside of the reasons listed above, your data is never shared with any third party under any circumstances. Sharing data with advertisers or marketing agencies is strictly prohibited at e222.

4

Technical Measures for Data Protection

E222 uses multiple layers of technical security simultaneously to protect your data. Even if one layer were compromised, the remaining layers continue to keep you protected.

1
SSL/TLS Encryption
Your connection to the site is encrypted with 256-bit SSL. The padlock icon in your browser's address bar confirms the connection is secure.
2
Password Hashing
Your password is never stored as plain text on our servers. It is hashed using the bcrypt algorithm — not even e222 staff can view it.
3
Firewall & DDoS Protection
Enterprise-grade firewalls are deployed in front of our servers. DDoS protection is maintained as a separate, always-active layer.
4
Data isolation
Payment data, personal information, and betting data are held on separate servers. Even if one is compromised, the others remain secure.
5
Regular Security Audits
Regular penetration testing and security audits are conducted by independent third-party cybersecurity specialists.
6
24/7 Anomaly Monitoring
If our automated systems detect unusual login activity or irregular data access patterns, an immediate alert is triggered and the relevant access is blocked.
5

Cookies & Tracking Technologies

E222 uses cookies on its website. A cookie is a small file stored in your browser that helps recognize you on your next visit. Below is a clear breakdown of which cookies we use and why.

Cookies can be deleted or managed at any time through your browser settings. However, disabling essential cookies will prevent you from staying logged in and may cause certain features to stop working.

6

Your Privacy Rights

As an e222 member, you have several rights over your own data. These rights can be exercised at any time.

Right to Access
You can request a copy of all the information e222 holds about you at any time. Simply email Support and you'll receive your complete data within 30 days.
Right to Rectification
If any of your information is incorrect, you can request a correction. Some details can be updated directly from Account Settings; for anything else, please contact Support.
Right to Erasure
When an account is closed, any data beyond our legal obligations is deleted within the specified timeframe. Written requests for data deletion are also accepted.
Right to Object to Processing
You can object to certain uses of your data — for example, disabling analytics cookies or opting out of promotional messages.
Right to Data Portability
You can request an export of your data in a standard format (CSV or JSON), so it can be used elsewhere if needed.
Right to restrict processing
If you dispute the accuracy of your data, you may request that processing be restricted while the matter is under review.
How to exercise your rights

To exercise any of the rights above, email support@e222.click or reach out via live chat in Bengali. Requests are typically responded to within 7 business days.

7

How Long We Retain Your Data

E222 does not retain data indefinitely. Each category of information has a defined retention period.

  • Active Account Data: Retained for as long as your account remains active.
  • Betting & Transaction History: 5 years after account closure — retained in case it is needed for legal disputes or regulatory audits.
  • KYC Documents: 3 years after account closure — as required under anti-money laundering regulations.
  • Communication Logs (Support Chat, Email): 1 year.
  • Cookie Data: Session cookies expire when the browser is closed. Persistent cookies last for a maximum of 1 year.
  • IP & Device Logs: 90 days.

Once the retention period expires, data is securely deleted — it is not kept in any backup.

8

Children's Privacy and Protection

E222 does not under any circumstances grant membership to anyone under 18, nor does it collect their personal data. This is not merely a rule — it is a core part of e222's responsible gaming policy.

  • Age is verified at registration using your date of birth.
  • Age is verified during the KYC process using your National ID.
  • Additional age verification may be requested in suspicious cases.
  • If a minor is identified, the account is immediately closed and all associated data is deleted.

If you become aware of a minor using e222, please report it to support@e222.click — we will act on it promptly.

9

Privacy Policy Updates

E222 may update this Privacy Policy to reflect changes in law, technology, or business operations. Members will be notified in advance of any significant changes via their registered phone number or email.

  • At least 14 days' notice will be given before any major changes take effect.
  • Every time this policy is updated, the "Last Updated" date at the top of the page will change accordingly.
  • Continued use of e222 after any policy update will be considered acceptance of the revised terms.
  • If you do not agree to the changes, you may contact support to close your account.
10

Privacy Contact

If you have any questions, complaints, or requests regarding this Privacy Policy or your personal data, please get in touch with e222 directly.

  • Email: support@e222.click (please include "Privacy Request" in the subject line)
  • Live Chat: Click the chat button in the bottom corner of the website — support is available in Bengali, 24/7.
  • Response Time: General inquiries are responded to within 24 hours; formal data requests are handled within a maximum of 30 days.

E222 takes every privacy-related request seriously and strives to respond within an appropriate timeframe.

E222's approach to privacy

Sharing personal information online can feel uncomfortable — and that's completely understandable, especially when it involves your name, phone number, or payment details. e222 has taken this concern seriously from the very beginning. For us, privacy isn't just about meeting legal obligations — it's a core part of building trust with our members.

Data theft and account hacking are occasional realities in Bangladesh's online space. e222 takes these risks seriously and has never cut corners on technical security. 256-bit SSL means that any data traveling between your browser and our servers is completely unreadable to anyone who might intercept it — the same standard used by banking institutions for their online platforms.

Your Data Belongs to You

When you register at e222, the information you provide belongs to you — we simply use it to deliver our services, acting as a trustee. You can view your data at any time, request corrections, or ask us to delete it.

Many platforms bury this kind of information in lengthy legal language that is difficult to get through. This page on e222 has been written intentionally in plain, accessible language so you can give informed consent with a genuine understanding of what you are agreeing to.

Special Protection for Payment Data

Your bKash or Nagad number is stored on our servers as an encrypted token in partnership with the payment provider — not as a plain number. This means that even if someone were to gain access to our database, they would not be able to see your actual number. This is part of our PCI DSS-compliant payment security standard.

No e222 employee can view your full payment details or password. The support team can only access your account ID, transaction history, and information necessary to resolve your issue.

Stay Alert to Phishing and Scams

E222 will never ask for your password, OTP, or full payment details via SMS or email. If anyone contacts you claiming to be e222 and requests this information, it is a scam. Do not share anything — report it to us immediately via live chat.

To keep your account secure, enable two-step verification, stay cautious when logging in from unfamiliar devices, and change your password regularly. The best protection comes from combining e222's security measures with your own vigilance.

❓ Frequently Asked Questions

Account profile and registration FAQs

Updating your profile on e222 is straightforward, though some verification steps are in place for security. Log in to your account, click the profile icon in the top right, and navigate to "Account Settings" or "Edit Profile." General details such as name or address can be updated directly. Changing your phone number requires additional verification — since your number is tied to login and OTP, this is treated as a sensitive change. The process works as follows: an OTP is first sent to your current number for verification, then a second OTP is sent to the new number for confirmation. Once both are verified, the change goes through. If you no longer have access to your old number, contact support — the number can be changed manually through identity verification (using your KYC documents), though this may take 24–48 hours.

Registering with e222 is quick — the entire process takes 3–5 minutes. Here is what you will need: your full name (as it appears on your national ID), an active Bangladeshi mobile number, your date of birth (for age verification), and a strong password. An email address is optional but makes account recovery much easier. The steps are straightforward: go to the /register page, fill in the required details, and an OTP will be sent to your phone number — enter it and your account is ready. You can deposit and start betting right away. Before making a withdrawal, you will need to complete KYC verification by uploading photos of both sides of your national ID. KYC approval typically takes within 24 hours. Please note that each person may only hold one account — a second account on the same number is not permitted.

Your Data Is Safe — Join e222 Today

With ISO 27001-certified security, 256-bit encryption, and a strict privacy policy, e222 is always in your corner.

For users aged 18 and over. Please play responsibly.

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